Customer Account Administration Manager

CAAM

 

July 6, 2001

 

Contact: Teresa B. Thomas

 

PURPOSE:

To provide a web-based application for customers to self-actuate the creation, modification and lookup of customer account information.  The value of utilizing this service is that a single customer account provides access to all automated services and applications.  This pseudo-single sign-on validates application access information and allows a customer to use VCCS resources.  This information is passed to applications resulting in a customer needing only to remember one account for many services.

 

Note:  IP addresses should be obtained from college or Utility Help Desk.

 

To access the CAAM:

 

To create a customer account:

A customer enters an account name, password and a pin #.  The pin # is used as additional level of security when a customer wishes to change their password.  Customer id’s must be unique and adhere to application screening requirements. 

The messaging system passes information to applications the person is authorized to access.

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To Create Email Account on Supported Servers:

 

Email servers that participate in the Directory Services concept may utilize the automated CAAM to create email accounts and change password.

 

 

 

To Change PIN#:

 

To Change Customer Password:

 

 

 

To Lookup EmplID: