IVR On-Net Services
NWV
IVR
College
PBX, Centrex or Call
Manager
3640
Router
3640
Router
1.Caller
on-campus enters access code and 10 digit IVR phone number, if a PBX or Centrex site. Enter only 10 digits if a Call Manager site
3. Remote
3640 Router accepts 10 digit phone
number, strips first six digits
and forwards the remaining digits
to the SIS/IVR unit. The SIS/IVR the invokes a College script based on the last four digits which represent the colleges agency code.
2.3640
Router matches 10
digit phone number to
an IP address and routes
across the network.
digit phone number to
an IP address and routes
across the network.
Note:
For SIS/IVR calls the Gatekeeper is not
involved. All SIS/IVR calls are point
to point.
Gatekeeper
